We provide introductory project management training and service audit training. We provide training on client sites only for small groups or 1-to-1 tuition.
Project management training
The project management training will help you to be able to
Service audit training
The service review and audit training will help you to be able to
Project management training
The project management training will help you to be able to
- define a project and its stages
- start, plan, manage and close projects
- understand who the people to get involved in the project are and those to communicate with are
- understand how to deal with risks and issues in projects
- understand quality, scope, time and cost constraints in projects
- report progress on projects
- understand some basic tools for scheduling and tracking projects.
Service audit training
The service review and audit training will help you to be able to
- develop audit criteria and quality standards
- develop your audit framework
- plan for the audit, including quantitative and qualitative considerations
- understand how to gather the audit data
- analyse the information
- present your data
- write the audit report
- identify follow on actions
- understand how to disseminate, implement and re-audit.